Careers at ReturnX

OPPORTUNITY

As a growth marketer, you will be responsible for growth strategy, execution, and optimization of all digital customer acquisition and retention efforts. This position will require a comprehensive understanding of online lead and sale generation industry, the leadership to execute daily operational tasks, and the ability to create strong product and channel marketing materials. You will be accountable for successful design and execution of the acquisition marketing and retention strategies across multiple performance marketing channels including paid social, display, and third party partnerships. Success will be measured by qualified lead flow, conversion rates, and on-going prospect nurturing metrics. Growth marketing is a nascent discipline at ReturnX, and this role will play a pivotal part in building sustainable scale and growing ReturnX’s presence in the market. This individual will lay the foundation for this critical function and will have a chance to grow the team.

YOUR RESPONSIBILITIES WILL INCLUDE

• Build, launch, and optimize the end-to-end online campaign strategy, tactics, execution and test/learn efforts to scale digital marketing while focused on driving cost-effective, high quality leads.
• Build and test emails, website landing pages, forms, lead lists and reports within a marketing CRM platform.
• Build and improve marketing automation strategy and process.
• Centralize, manage, and QA email, chatbots deployment and contact strategies across multiple audiences and segments – sometimes simultaneously.
• Be an expert of growth marketing analysis and data; measuring and optimizing all stages of the funnel using data analytics platform.
• Design, implement, and monitor paid social and display campaigns, including Facebook and Google ads.
• Help the team build an attribution model that “tells the whole story” of the buying path.
• Create dashboards to allow real time access to KPI against goals across the organization and actionable insights.
• Ensure all online marketing efforts follow industry policies and best practices.
• Develop documentation and road maps for processes, A/B tests, and promotions.
• Perform research to glean insights and identify new growth opportunities.
• Continuously innovate our approach to Growth Marketing.
• Be the digital marketing thought-leader insuring world class results.

WHAT WE’RE LOOKING FOR

• Degree in Marketing or relevant field
• 3-4 years of digital marketing experience including Growth Marketing, Email Marketing, or Performance Marketing.
• Hands on experience with CRM platforms, Google Analytics, Excel, Facebook/Instagram Paid Marketing, Google Ads Marketing.
• Hands-on experience with Constant Contact/Mailchimp/Hubspot (or other email marketing or marketing automation tool).
• Knowledge of lead generation, lead nurturing, drip campaigns, design tools, content management system (CMS).
• Hands on experience with HTML/CSS.
• Proficiency in marketing automation technology.
• Familiarity with analytical and database tools.
• Excellent written communication and copywriting skills.
• An ability to work under tight deadlines.
• Affiliate Marketing experience is a major plus.
• Highly analytical with experience in conversion tracking within platforms and within Google Analytics, upper funnel metrics analyzation, and marketing attribution.
• Experience working with creative teams, acting as the business stakeholder—writing briefs, drafting copy, weighing in on creative, and being accountable for the performance of the creative.
• Detail-oriented, ability to work cross-functionally and interest in understanding the business is a must.
• Must be able to multitask, prioritize work, and manage time efficiently.

Please, submit your CV to careers|at|returnx.co

CONTEXT | YOUR IMPACT

ReturnX is looking for a high-energy and driven individual to join our young, dynamic, and growth-focused team based in Johannesburg, South Africa with a client base around the globe. The Sales Representative is responsible for selling the company’s B2B online digital services by identifying leads, building sales pipeline, educating prospects on our services through calls and online video chats, presentations, and closing sales.

In order to be successful in this role, the sales representative will need to have a deep understanding of the sales process and dynamics, superb interpersonal skills, as well as a broad understanding of online digital marketing and advertising. 

TRANSPORT

• Must have a drivers’ licence and own vehicle, however during lockdown we are all working remotely.
• Must be comfortable with travelling 80% of the time and office-based 20% of time (once lockdown is over)

EDUCATION

• Bachelor’s degree in Business, Marketing, Communications, or related field

EXPERIENCE & SKILLS REQUIRED

• Minimum 5 years sales experience (local digital agency environment is a huge advantage)
• Proven ability to meet and exceed sales quotas
• Previous work experience with CRM to maintain and keep track of all sales-related activities (Salesforce is a plus)
• Excellent written communication
• MS Office Suite (Intermediate essential)
• Must be able to work remotely with a strong and stable Internet connectivity (fibre is a plus).

RESPONSIBILITIES

• Meet monthly, quarterly, and annual sales targets & objectives
• Prospect and qualify new sales leads
• Maintain a well-developed pipeline of prospects
• Create, plan, and constantly deliver presentations on the company’s services to a range of prospective clients
• Negotiate contracts with prospective clients and close the deal
• Grow, manage & maintain strong business relationships with prospects and existing clients
• Identify new business opportunities across the business’ client base and convert additional opportunities into sales.
• Coordinate with other team members and departments to optimize the sales effort

COMPETENCIES

• Commercial Acumen
• Proactive and Enthusiastic
• Takes Initiative and Invests Energy to Make things Happen
• Solutions-Focused
• Accountable and Responsible
• Relationship Builder
• Confident and Outgoing
• Optimistic & Resilient
• Continuous Improvement Mindset
• Inspiring & Influential
• Convincing and Negotiating
• Strategic Mindset
• Organised
• Manages Own Time Effectively

Please, submit your CV to careers|at|returnx.co

CONTEXT | YOUR IMPACT

ReturnX is looking for a driven individual to join our young dynamic team based in Johannesburg, South Africa with a client base around the globe. This role provides you with an excellent opportunity to execute bold ideas concerning affiliate marketing across various industries, including insurance, finance, online fashion, etc .  The successful candidate must have specific knowledge and experience working in the affiliate marketing industry.

EDUCATION

• Degree in Marketing or any relevant field
  
  

RESPONSIBILITIES

• Meet monthly, quarterly, and annual gross profit targets
• Identify and recruit new affiliates through various approaches including social networks, marketplace sites, etc.
• Reengage inactive affiliates and deepen relationship with existing affiliates
• Negotiate and manage contracts and commission structures for affiliates
• Maintain direct communication and recommend new campaigns for affiliates and provide performance feedback
• Monitor affiliate activity, analyse performance, identify areas of improvement, and recommend ways to increase affiliate performance
• Proactively monitor traffic sources to determine which affiliates should be prioritized and focused on
• Stay up to date with the latest affiliate marketing trends
• Keep affiliates up to date with the latest company news
• Work with the Head of Delivery to forecast ROI and activity for all affiliate partners – both new and existing
• Ensure all ROI and sales targets are met through the affiliate channels and partnerships

KEY SKILLS / EXPERIENCE

• Minimum of 5 years experience in an affiliate marketing or relevant Digital Business Development role with the industry
• A solid understanding of the affiliate marketing industry
• Previous work experience with CRM to maintain and keep track of all digital business development related activities and records such as prospect leads, opportunities, and sales (Salesforce is a plus)
• Ability to sell affiliate opportunities to potential affiliates
• Strong knowledge of affiliate platforms and programmes
• Passion for affiliate marketing and the wider digital industry 
• Strong written and verbal communication skills – including presenting and reporting
• Strong people and partnership management skills
• Strong Excel and numerical skills
• A good understanding of the whole digital marketing mix
• A good working knowledge of the latest affiliate marketing and online partnerships trends
• Must be able to work remotely with a strong and stable Internet connectivity (fibre is a plus) plus own laptop
  
  

COMPETENCIES

• Commercial Acumen
• Proactive and Enthusiastic
• Takes Initiative and Invests Energy to Make things Happen
• Solutions-Focused
• Accountable and Responsible
• Relationship Builder
• Confident and Outgoing
• Optimistic & Resilient
• Continuous Improvement Mindset
• Inspiring & Influential
• Convincing and Negotiating
• Strategic Mindset
• Organised
• Manages Own Time Effectively
  
  

Please, submit your CV to careers|at|returnx.co

CONTEXT | YOUR IMPACT

ReturnX is looking for a driven individual to join our young dynamic team based in South Africa with a client base around the globe.

The PPC / Paid Search Executive is responsible for implementing Pay Per Click media strategies for our paid media campaigns across various verticals and markets around the world. The PPC Coordinator is required to quickly understand, manage, and support initiatives that will contribute to the goals and success of our campaigns. One of the main KPIs will speak directly to ROI.

EDUCATION

• Degree in Marketing or any relevant field

   

EXPERIENCE & SKILLS REQUIRED

• No less than 4 years’ experience in Search Engine Marketing (SEM) and Paid Search (PPC).
• Proficiency in MS Excel, PowerPoint, and Word.
• Experience with website analysis using a variety of analytics tools including Google Analytics as well as internal reporting tools.
• Experience working with popular PPC ad platforms (Google AdWords, Bing AdCenter, Facebook, etc).
• Proficiency in managing moderate to large scale PPC accounts in a variety of different business verticals and countries.
• Latest AdWords / Bing  / Google Tag Manager certifications a must.
• Latest Facebook Blueprint a must.
• Knowledge of CMS (WordPress / Joomla / Umbraco) preferred. 
• Knowledge of marketing automation technology preferred.
• Knowledge of Constant Contact/Mailchimp/HubSpot (or other email marketing or marketing automation tool) preferred.
• Knowledge of Taboola and mgid is plus.
• Must be able to work remotely with a strong and stable Internet connectivity (fibre is a plus)
• Project Management Skills

RESPONSIBILITIES

• Manage, review, and perform daily account responsibilities associated with Google AdWords, Yahoo, Bing, Facebook and other search platforms for a variety of internal campaigns.
• Develop, maintain and monitor keyword bids, account daily and monthly budget caps, impression share, quality score and other important account metrics.
• Manage the creation of large keyword lists.
• Optimize copy and landing pages for paid search engine marketing campaigns
• Manage display network placement lists on AdWords and through other contextual advertising platforms.
• Provide recommendations and execute strategies for keyword opportunities, campaign structuring, targeting, display network, and other facets of paid search in accordance with client goals.
• Provide oversight and manage new paid search campaigns, ad groups, and accounts and aid in the creation of paid search marketing initiatives.
• Provide oversight, manage, and be able to generate weekly and monthly campaign reporting for all major metrics, goals tracking, revenue tracking, and other paid search initiatives.
• Keep pace with search engine and PPC industry trends and developments.
• Monitor and administer web analytics dashboards, reports and key reporting tools, and point out key areas of importance in accordance client goals.
• Monitor and evaluate search results and search performance across the major search channels.
• Communicate to your team and management on project development, timelines, and results.
• Provide oversight and work closely with the other team members to meet client goals.

COMPETENCIES

• Proactive and Enthusiastic
• Takes Initiative and Invests Energy to Make things Happen
• Solutions-Focused
• Accountable and Responsible
• Optimistic & Resilient
• Continuous Improvement Mindset
• Detail-Oriented
• Able to Multi-Task
• Organised
• Manages Own Time Effectively
• Passion for Search and Internet Marketing
• Deadline-Driven
• Creative Thinker
• Ability to Clearly Articulate Thoughts
• Ability to Learn New Industries and Business Types Quickly
• Ability to Apply Knowledge to Internet Marketing Initiatives
• High Levels of Integrity
• Analytical

COMPENSATION & BENEFITS

• Competitive salary plus performance incentives
• Participation in company health (medical aid and gap cover) insurance plans after 90 days full-time employment
• Paid vacation and sick days
• Opportunity to advance your career in Growth Marketing

  Please, submit your CV to careers|at|returnx.co

ReturnX is looking for a driven individual to join our young dynamic team based in Johannesburg, South Africa with a global client base.

As an Email Marketing Specialist, you will work closely with other members of the Sales and Marketing Teams as well as the wider company to create effective and beautiful marketing campaigns to drive revenue and overall growth of our consumer market research business unit in line with overall business strategy.

Success in this position requires the ability to operate in a fast-paced environment, hands-on, outstanding communication skills, creativity, and self-motivation. If you are a talented and motivated specialist in Email Marketing, who can be a catalyst for innovation in the company then we could be a great match.

EDUCATION

• A degree / qualification in marketing and/or content writing would be beneficial

EXPERIENCE & SKILLS REQUIRED

• Have a minimum of 3 years experience managing promotional and automated email programmes along with having worked in an email marketing role previously.
• Advanced working knowledge of GetResponse and/or MailChimp or similar platforms.
• Experience in audience research and segmentation.
• Experience in Email Marketing Strategy.
• You have excellent English communication skills, both verbal and written.
• Advanced knowledge of Email template creation, Email flow creation, Email automation.
• Adept at data analysis and data management
• Coding experience is a plus
• You thrive in a fast-paced, entrepreneurial, non-bureaucratic and high-energy environment.
• Basic design skills to allow you manage digital assets within email and social channels.   
• Excellent understanding of email optimisation to maximise user experience, audience data segmentation, A/B and multivariate testing and reporting. 
• Must be a self-starter who is happy to own and drive the email programme while having an open and collaborative approach to working with stakeholders. 
• You have great communication skills and love working as part of a Team.
• Must be able to work remotely with a strong and stable Internet connectivity (fibre is a plus) and have your own laptop.

RESPONSIBILITIES

• Be the primary email expert within the company shaping, developing and managing email as a key digital channel.
• Creating engaging email copy that is in line with our brand tone of voice (Simple, clean and friendly email communication).
• Creating engaging marketing and promotional content with CTA (Click Rate 5%+ and low Bounce Rate).
• Creating catchy email Titles and Previews (Open rate 20%+).
• Ongoing growth of email marketing as a revenue generating and communication channel.
• Ongoing increase of the email subscriber base of the company.
• Ongoing optimization of existing email flows and creation of new email flows.
• Ongoing optimisation of email marketing KPI’s, such as open, click and conversion rate.
• Creating engaging marketing copy to support product launches and promotions (boost engagement, generate traffic).
• Manage and deliver a supporting programme for social and blog content
• Develop and manage automated email campaigns to support multiple new campaigns including lead generation, referral campaigns, brand awareness
  
  

COMPENSATION & BENEFITS

• Competitive salary plus performance incentives
• Participation in company health (medical aid and gap cover) insurance plans after 90 days full-time employment
• Paid vacation and sick days
• Company laptop after successful probation
• Opportunity to advance your career in Growth Marketing

Please, submit your CV to careers|at|returnx.co

OVERALL PURPOSE OF THE ROLE

Guided by senior developers you will be responsible for establishing new technology components and reusable solution patterns that can be leveraged by internal and external stakeholders facing development teams in their day-to-day solutions.

You should be able to communicate technical information to technical teams, as well as be competent in communicating challenges and solutions to project and operational leadership. An understanding of data management solutions and a keen sense of the strategic value of information to an organisation will be of importance. You will also be responsible for developing data warehousing blueprints, evaluating hardware and software platforms and integrating systems; translating business needs into long-term architecture solutions.

This position is ideal for someone who enjoys small organizations, multi-tasking, and a highly flexible work environment.

EDUCATION

Bachelors in Computer Science or similar is an advantage

DUTIES & RESPONSIBILITIES

• Ability to define a structured approach to problem solving and delivery against it.
• Data management, development and modelling.
• Engage with a wide range of technical stakeholders including data scientists, business analysts, data engineers, database administrators and solutions architects.
• Data architecture design and delivery experience preferred.

• Integrate with 3rd party systems and APIs.
• Build and integrate websites, pages and web applications.
• Read, analyse and process and write data to numerous data sources.
• Track work using project management tools and agile methodologies.

EXPERIENCE

• At least 3 years of related experience
• Back end development (server side)
• Front end development (Angular, React)
• Data architecture & data warehouse design
• Systems integration (Google, Facebook, Salesforce or similar)
• Front end design (HTML, CSS)

COMPENSATION & BENEFITS

• Competitive salary plus performance bonuses
• Participation in company health (medical aid and gap cover) insurance plans after 90 days full-time employment
• Paid vacation and sick days
• Opportunity to advance your career in full stack development

Please, submit your CV to careers|at|returnx.co